Terms & Conditions
Welcome to Prime Softrix. By using our website and IT services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
1. Introduction
These Terms & Conditions apply to all IT services provided by Prime Softrix, including software development, website design, hosting, maintenance, digital marketing, cybersecurity, and support services.
By accessing our website or hiring our services, you agree to comply with these terms.
2. Service Scope
We provide professional IT solutions based on the scope agreed before the project begins.
The scope may include:
Website development and design
App or software development
IT consulting
Cloud and hosting services
Technical support
Digital marketing
SEO and performance optimization
Maintenance and security updates
3. Payments & Billing
All projects require an upfront deposit unless otherwise agreed.
Final payment is due upon project completion or milestone delivery.
Delayed payments may affect project timelines or result in service suspension.
Prices may vary based on complexity, technology, and additional requests.
4. Client Responsibilities
The client agrees to provide:
Accurate information and project requirements
Necessary logins, access, and approvals
Timely feedback to avoid delays
Content, images, and materials required for the project
The company is not responsible for delays caused by missing client inputs.
5. Revisions & Modifications
Most projects include a fixed number of revisions (mentioned in the proposal).
Additional revisions beyond the limit may incur extra charges.
Major changes to design, features, or functionality may be considered new work.
6. Intellectual Property
All completed work belongs to the client after full payment is made.
Any unused design drafts or code remain the property of PrimeSoftrix.
The company may display completed projects in its portfolio unless the client requests otherwise.
7. Confidentiality
We respect your privacy.
All shared data, passwords, business information, and documents will remain confidential and used only for project completion.
8. Third-Party Tools & Services
Some services may require third-party tools such as hosting, plugins, themes, APIs, or software.
We are not responsible for:
Downtime or issues caused by third-party providers
Renewals, subscriptions, or license fees
9. Limitation of Liability
Prime Softrix is not liable for:
Losses caused by website misuse, hacking, or third-party software
Temporary downtime during maintenance
Issues caused by changes made by the client or another developer
10. Warranties & Support
Completed projects may include a limited support period (as stated in the proposal).
Support does not include new features, redesigns, or third-party issues unless covered under a maintenance plan.
11. Termination
Either party may terminate the project with written notice.
The client must pay for completed work up to the date of termination.
12. Changes to Terms
We may update these Terms & Conditions at any time.
The latest version will always be available on our website.
13. Contact Information
For questions about these Terms & Conditions, contact us at:
📧 info@primesoftrix.com
📞 +91-706-191-4123